CRM + Sales Acceleration + Reputation Management
A sales acceleration platform built to convert the leads that the website captures. For less than the price of your Starbucks, Silent Salesman is designed to capture leads, engage them in 2-way email or SMS conversation and nurture them with gentle but effective nudges for the purpose of conversion, evangelism, reputation management, project management and education.
Review Email - Silent Salesman CRM
The review email is one of the most effective ways to solicit Google and Facebook Reviews. The reviews email is a push tool that is leveraged to ask a customer if they are willing to provide feedback about your business and instantly send them an email and a text message. If the request is not completed, a reminder email is sent out once to remind the customer to complete the review request. Our studies show that when an individual is willing to write a review, they are also willing to refer business to you. We have coupled the requests to review with re-targeting and our referral tool so that when activated, ads are displayed to the customer nudging them to refer friends, family and colleagues to your business. This function can be toggled on or off but has proven to drive double-digit referrals through an automated format.
Referral / Affiliate Page - Silent Salesman CRM
Our referral and affiliate module is designed to build referral programs on-demand in under five minutes. With this module, dynamic pages can be designed for email marketing, social media or SMS that encourage people to submit referrals. Once a customer refers a contact, this module will generate a personalized letter from your customer to their referral recommending you. It will track referrals and evangelists for reward programs and dynamically move new prospects into appropriate funnels. This module has worked very well for influencers, affiliates and social media campaigns as well. Assign an affiliate page to your new influencer and they can use it in their posts or to manually enter leads. Affiliates can log into Silent Salesman as guests and track their customers as required.
Notifications and Alerts - Silent Salesman CRM
Is it important for you to have your finger on the pulse of your sales and marketing communications? We have integrated notifications and alerts to all our modules to notify you in real-time of new leads, incoming SMS messages, reviews and production reports from your team.
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